Privacy Policy

1. Information We Collect

We collect personal information that you provide to us when you:

• Create an account
• Make a booking or reservation
• Contact customer support
• Subscribe to our newsletter
• Participate in surveys or promotions

Personal Information

This includes: name, email address, phone number, postal address, date of birth, passport information, payment details, and travel preferences.

Automatically Collected Information

We automatically collect certain information when you visit our platform, including: IP address, browser type, device information, pages visited, and time spent on pages.

2. How We Use Your Information

We use your information to:

• Process your bookings and reservations
• Provide customer support
• Send booking confirmations and updates
• Improve our services and user experience
• Personalize your experience
• Send marketing communications (with your consent)
• Detect and prevent fraud
• Comply with legal obligations

3. Information Sharing

We may share your information with:

• Service Providers: Hotels, airlines, and other travel partners to fulfill your bookings
• Payment Processors: To process your payments securely
• Analytics Partners: To understand how our platform is used
• Legal Authorities: When required by law or to protect our rights

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability
• Withdraw consent at any time

6. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content. You can control cookie preferences through your browser settings.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Booking records are retained for 7 years for accounting and legal purposes.

8. International Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

9. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us: